Management division · E-commerce
E-commerce that sells the way the trade sells.
We build and run online storefronts for hearth and outdoor-living businesses, from a single retailer's shop to a brand's national direct-to-consumer channel, and we operate them day to day.
What we do
E-commerce, run by people who do it every day.
We run Wheatland Fireplace's online store and Mont Alpi Canada's direct-to-consumer channel.
Because we operate at every level of the channel, from manufacturer to customer, we understand how this part of a business affects the others, and we position it accordingly.
Storefront build and operation
Shopify-based stores set up, themed and run, with the catalogue structured the way the category actually sells: series, options, venting, accessories.
Catalogue and content
Product data, images, documents and copy kept accurate across hundreds of SKUs, with manufacturer-approved media and current pricing.
Pricing and promotions
MAP-aware pricing, seasonal programmes and manufacturer increases applied on time and consistently.
Fulfilment and after-sale
Orders, shipping, delivery scheduling and the customer's experience after checkout, handled by the same team that runs the warehouse.
Channel fit
Online sales that work with a dealer network rather than against it, because we run a dealer network too.
Who it is for
Retailers who want to sell online without hiring a web team. Brands who need a Canadian direct-to-consumer channel. Distributors who want a dealer-facing ordering experience.
How it works
Start with one discipline or hand over the whole operation. Either way, work begins with a plain review of where the business is, what it needs, and what we would do first, with the numbers behind it.
Contact
Talk to us about e-commerce.
Tell us a little about the business and what you need. We reply within one business day.